At UTVForge.com, we want you to be completely satisfied with your purchase. Our Refund & Returns Policy is designed to provide peace of mind and ensure a smooth, hassle-free experience.
1. 14-Day Return Policy
You may return most items within 14 days of delivery for a full refund or exchange, provided that:
- The item is unused, in its original condition, and in the original packaging.
- You include all accessories, manuals, and documentation that came with the product.
To initiate a return:
- Contact our support team at [Insert Email] with your order number and reason for return.
- Follow the instructions provided for shipping your item back.
Please note: Return shipping costs are the responsibility of the customer unless the item is defective or we made an error with your order.
2. 1-Year Warranty
All products purchased from UTVForge.com are covered by a 1-year warranty against manufacturing defects. This warranty ensures that your accessories meet our high standards for quality and performance.
Warranty coverage includes:
- Defects in materials or workmanship under normal use.
- Replacement or repair of the defective product at our discretion.
Warranty exclusions:
- Damage caused by misuse, improper installation, accidents, or modifications.
- Normal wear and tear or cosmetic damage that does not affect functionality.
To make a warranty claim, please contact us at [Insert Email] with your order details and a description of the issue.
3. Refund Process
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5–10 business days to the original payment method.
4. Contact Us
For any questions regarding returns, refunds, or warranty claims, please reach out to us:
Email: [email protected]
We are committed to making your shopping experience safe, easy, and worry-free.